The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) welcomes guests into a timeless colonial Mexican environment designed for adults and families with children over 13 years old. This 5-star property features 192 exclusive suites decorated with talavera backgrounds.

Premium Suite Features

The Hacienda At Krystal Grand Puerto Vallarta offers rooms with king-sized beds, private pools, terraces, and balconies. Each suite includes a minibar and 24-hour room service.

Diverse Dining Options

The property houses multiple dining venues including La Catrina restaurant serving authentic Mexican cuisine and an oceanfront restaurant offering seafood and themed dinners. Guests in The Hacienda section access all 12 resort dining and drinking venues.

Spa and Recreation

The Ki Spa provides relaxation services including a unique floatarium water experience. The property features two central courtyard pools and a fully-equipped fitness center.

Bay View Location

The Hacienda At Krystal Grand Puerto Vallarta sits 6 miles from Lic. Gustavo Diaz Ordaz Airport. The property offers views of Banderas Bay and the Sierra Madre mountains.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

Garden view

Coffee machine

Bathtub

room details

Check Prices

Junior Suite

Max:

2 persons

585 sq. feet

Bed options:

1 King Size Bed

Coffee machine

Bathtub

room details

Check Prices

Junior Suite

Max:

2 persons

465 sq. feet

Bed options:

1 King Size Bed

Pool view

Coffee machine

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Puerto Vallarta 1.2 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 4.0 mi

Tepic (TPQ) 109.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Options

During my stay, I had the pleasure of dining at the resort's buffet where I was treated to a wide variety of delicious meals, particularly enjoying the freshly made omelets and tacos at the grill. The highlight was definitely the great service provided by staff members at the buffet, like Carlos and Janet, who truly made each meal enjoyable!

Eddie123. USA, 2024-01-15Read full review on

Comfortable Accommodations

I was delighted to stay in a spacious Junior Ocean View Suite that was not only clean but beautifully decorated. The amenities included a well-stocked mini-bar and a comfortable sofa that made relaxing in the room a treat. I appreciated the attention to cleanliness and the quality of room features.

JoeSmith89. Canada, 2024-03-10Read full review on

Relaxing Poolside Experience

The adult-only pool at the Hacienda was a perfect getaway for me. It was beautifully designed and provided ample space for relaxation. I particularly enjoyed the friendly service from the bar staff, who made sure my drinks were never empty. It was a fantastic place to unwind after a day filled with activities!

DaveTravels. UK, 2024-05-20Read full review on

Fantastic Evening Entertainment

I truly enjoyed the evening entertainment, especially the live music performances in the lobby. The duo that played on Wednesday and Saturday nights were superb, creating a wonderful atmosphere that was both relaxing and enjoyable, making my evenings good at the resort.

RobHolidays. Australia, 2024-07-25Read full review on

What’s included

General

No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Hiking
Golf course
Yoga class

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Steam room
Body scrub
Facial
Treatment room
Back massage
Head massage

Room features

Air conditioning
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333

Map view

Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

2.5 mi

Gallery

Galerias Vallarta

4700 ft

Beach

Marina Vallarta

1.4 mi

Shopping Area

La Isla Shopping Village

3600 ft

Night club

Santa Discoteque

2400 ft

Shopping Area

Liverpool

3900 ft

Mall

Plaza Caracol

4100 ft

Mall

Peninsula Plaza Vallarta

2800 ft

Beach

Soriana Super Playa de Oro

2800 ft

Grand Venetian

2100 ft

Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K

Skydive Puerto Vallarta

2200 ft

Store

Walmart

3400 ft

Paseo Díaz Ordaz Local 4

Marigalante

2200 ft

Quimixto

1.5 mi

Avenida Francisco Medina Ascencio 2870

Casino Life Vallarta

2500 ft

Casinos

Casino Vallarta

2400 ft

Mall

Starbucks

3800 ft

Beach

Playa de Oro

2800 ft

Night club

Barrabar

2800 ft

Mall

Soriana

2800 ft

Shopping Area

Galerias Vallarta Shopping Mall

4800 ft

Mall

plaza la isla

3000 ft

Church

Christ Church by the Sea

1.1 mi

Playa El Salado

3200 ft

Night club

Strana

4800 ft

Puerto VallartaMexico

El Faro Lighthouse

1.3 mi

Doctor Mike Lemus 141

Pirate Ship Vallarta

4200 ft

Cinemex

3900 ft

Avenida Paseo de La Marina sur 3 Condominios Marina Golf

Abdallahy 4D

1.4 mi

Nearby

Beach

Soriana Super Playa de Oro

2800 ft

Mall

Peninsula Plaza Vallarta

1100 ft

Night club

Barrabar

1100 ft

Beach

Playa de Oro

2800 ft

Mall

Soriana

1100 ft

Restaurants

Mariscos 8 Tostadas

3200 ft

Av. Francisco Medina Ascencio Corner with Fluvial Vallarta

McCarthy's Irish Pub

1700 ft

Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula

Sabores de Mexico

1100 ft

Otro Francisco Medina Ascencio 2699

Restaurante Icu

3700 ft

Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus

Sushipop

2000 ft

Boulevard Francisco Medina Ascencio 2485 Place TE06

Porfirio's Vallarta

1800 ft

Boulevard Francisco Medina Ascencio

Azul Vallarta

1200 ft

Calle Playa de Oro # 126 L 2 Zona Hotelera Norte

Kiosco Maritimo

1900 ft

H.Escuela Naval #2753 Plaza Nuevos Horizontes Local # 7

El Oasis Del Holi

3200 ft

Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily return

7.0/10

Very good

Rooms

7.7

Location

8.3

Service

7.7

Dining

6.0

Kelly

United States of America, January 2025

7.8/10

Overall, the hotel offers a beautiful setting with lovely amenities, great food choices, and attentive staff. However, the service inconsistencies, especially during check-in and dinner service, detract from an otherwise wonderful experience. The rooms are comfortable, and the pool area is fantastic, though some issues require addressing.

Rooms

8.0

The rooms on the Hacienda side are well-appointed with newer bathrooms, but they feel a bit smaller than advertised.

Service

6.0

While some staff members were outstanding, I experienced delays during check-in and dinner, which was frustrating.

Location

9.0

The property is gorgeous and serene, providing a peaceful atmosphere for relaxation.

Dining

7.0

The dining experience featured a great variety of food, though some dishes, like the Mexican restaurant's options, were underwhelming.

Facilities

9.0

The amenities, including the pool and a lovely beach area, are well-maintained and enjoyable.

Carolyn

United States of America, January 2025

7.2/10

Rooms

Service

Location

Dining

Facilities

Wendy

United States of America, January 2025

6.4/10

The hotel offers a beautiful setting with lovely views and a clean beach, making it a great spot for relaxation. The rooms are spacious, with comfy beds, but I faced issues with maintenance and cleanliness during my stay. The dining options were generally enjoyable, but dining with children presented challenges. Overall, it’s a decent place with some areas needing improvement, especially regarding room conditions.

Rooms

My room was spacious and had a comfortable bed, but it wasn't well maintained—issues included a leaky shower and a musty smell that became hard to handle. Rating: 5

Service

The staff was helpful and tried their best, especially during busy times, but there were noticeable delays in service. Rating: 7

Location

The location is quite nice, being just a short drive away from town, and the beach area was well-maintained. Rating: 8

Dining

Dining at the main buffet offered a variety of fresh and flavorful options, but I found it challenging to find suitable food for kids during specific hours. Rating: 7

Facilities

The pool area was nice and offered plenty of seating, but they seemed to struggle with providing enough towels and amenities. Rating: 6

Robert

United States of America, November 2024

8.0/10

The hotel has exceptional staff who are eager to help and provide great service throughout your stay. While the food options were diverse, some additional charges apply, and the evening entertainment was lacking. The ocean view room is breathtaking, but the resort could use more activities to keep guests entertained during the evenings.

Rooms

9.0

We enjoyed an ocean view room that was spacious and provided stunning views of the bay and sunsets.

Service

10.0

The staff here are incredibly attentive and motivated, always looking to enhance your vacation experience.

Location

8.0

The resort is beautifully situated with amazing views of the ocean, though it’s somewhat isolated from nightlife options.

Dining

7.0

The dining experience varied with several restaurant options, from Italian to Mexican, but be cautious about extra charges for certain items.

Facilities

6.0

The pool area is enjoyable, but the resort lacks a good selection of evening entertainment.

Rob

United States of America, October 2024

6.0/10

My stay at this hotel was quite a mixed bag. The location is beautiful with stunning views, but the outdated rooms really took away from the experience. While the service was friendly and attentive, the dining options left much to be desired, and the overall cleanliness of the facilities was concerning. The price was decent, but given the challenges we faced, I can't say I would rush back anytime soon.

Rooms

6.0

The rooms were clean but definitely show their age, with outdated furniture and older TVs.

Service

7.0

Service was courteous, and the staff worked hard, yet it felt like they were overwhelmed at times.

Location

8.0

The hotel has a great location with beautiful views of the bay, but it's somewhat inconvenient due to its distance from downtown.

Dining

5.0

Dining was disappointing overall; I found both the buffet and the Italian restaurant’s food to be quite below standard.